Deal Registration Policy

Scope

This policy governs deal registration for partners who sell Point11 to their own customers, including resellers and agencies. It supplements our Terms of Service. If you and Point11 have signed a reseller or partner agreement, that agreement controls where it conflicts with this policy.

Who Can Register

You may register a deal if you are an active Point11 partner in good standing and you intend to transact the opportunity yourself. You must have had direct contact with the end customer about Point11 before you register. We decline registrations that cover a territory, an industry, a prospect list, or an account you have not yet contacted.

What You Submit

A registration identifies your company, the person we should contact, the end customer, the end customer's website, the expected deal size, and the expected close timing. Submit information you believe to be accurate at the time you register. We use the end customer's website to identify the account and to detect duplicate registrations, so it must be the operating website of the business you intend to sell to.

Review

We review registrations in the order we receive them and respond within five (5) business days. We send approvals and declines in writing to the contact named on the registration, and a decline states the reason. We may ask for more detail before deciding, and we may decline a registration at our discretion.

Protection Period

An approved registration protects the named end customer for ninety (90) days from the date we approve it. During that period we will not approve a competing registration from another partner for the same end customer, and we will direct partner-channel inquiries about that account to you.

Renewal

Protection does not extend automatically. To keep an account protected beyond ninety (90) days, request renewal before the current period ends and include a short update on the state of the opportunity. We renew registrations for deals that are actively progressing. We may decline renewal if the opportunity has gone dormant, if the end customer is no longer engaged, or if the deal has changed materially from what you registered. A registration that is not renewed expires, and the account becomes available to other partners.

Conflicts

The first registration we approve for an end customer holds the protection. If a second registration arrives for that account while the first is active, we decline it and tell that partner the account is already registered, without identifying the partner who holds it. If Point11 already has an active direct opportunity with the end customer when your registration arrives, we will tell you and decline the registration. We do not withdraw protection from an approved registration in order to pursue that account directly.

When Protection Ends

Protection ends when any of the following happens:

• The ninety (90) day period ends and the registration is not renewed.
• The deal closes.
• You tell us you are no longer pursuing the opportunity.
• The registration was based on materially inaccurate information.
• Your partner agreement with Point11 ends.

What Registration Does Not Do

Registration records who is working an account. It is not a quote, an order, a discount approval, or a commitment by either party to enter a transaction. It does not grant exclusivity over a territory, an industry, or a product, and it does not oblige Point11 to sell to the end customer or to sell through you. Pricing, discounts, and any margin that applies to a registered deal are set in your partner agreement and in the quote we issue for the specific opportunity.

End Customer Information

We handle information you submit about an end customer under our Privacy Policy. Submit only information you are permitted to share with us, and do not put an end customer's confidential information in the deal notes.

Changes to This Policy

We may update this policy by posting a revised version on our website. A registration we have already approved keeps the protection period it was granted. We will give notice of material changes to active partners by email at least thirty (30) days before they take effect.

Contact

Questions about a registration or about this policy: robert@point11.ai.